Do you know you can exchange faulty new commemorative notes with a new one, as long as Bank Negara Malaysia (BNM) have any stock available. I read in Facebook and some blogs that they're many faulty premier and RM20 notes. Most of the notes have the same faulty problem as mine in this pictures. In some cases the RM10 notes folded in the pack. One rare case, the serial number in one of the note (for premier pack) is different from the rest. This kind of faulty case will downgrade the value of the notes. This is the first time I saw many faulty notes in BNM commemorative. Hopefully they will replace it with a replacement notes and sell it to collector. That will surely make us happy.
How to exchange faulty commemorative banknotes? You need to contact your nearest BNM branches and ask them if any premier or single pack still available. You can exchange them as long as the faulty notes (fold genuinely made by BNM not made by collector etc) and packaging are genuine and in good condition. If they do have the new set, you need to rush and go to that BNM branch as fast as possible because it might be gone in an instant. Many collector and investor still looking for the new commemorative banknotes.
Here is the statement by BNM official Facebook:
Here are all BNM branch contact numbers:
Head Office
Bank Negara Malaysia
Jalan Dato' Onn
P.O. Box 10922
50929 Kuala Lumpur
Tel: 603-2698-8044
Fax: 603-2691-2990
Branch Offices
Bank Negara Malaysia Pulau Pinang
Jalan Corner Light
10200 Pulau Pinang
Tel: 604-262-7125
Bank Negara Malaysia Johor Bahru
Jalan Bukit Timbalan
80000 Johor Bahru
Johor Darul Takzim
Tel: 607-224-0799
Bank Negara Malaysia Kuala Terengganu
Jalan Sultan Mohamad
21100 Kuala Terengganu
Terengganu Darul Iman
Tel: 609-622-0571
Bank Negara Malaysia Kota Kinabalu
Jalan Lapan Belas
88000 Kota Kinabalu
Sabah
Tel: 6088-211-211
Bank Negara Malaysia Kuching
Jalan Satok
93000 Kuching
Sarawak
Tel: 6082-252-311
